To choose a System Integrator (ERPSI) for the provision, setup, commissioning, and maintenance of an Enterprise Resource Planning (ERP) system, the Government of Bihar’s North Bihar Power Distribution Company Limited (NBPDCL) has released a Request for Proposal (RFP). Through digital transformation, this effort, which comprises South Bihar Power Distribution Company Limited (SBPDCL), seeks to decrease manual processes and increase operational efficiency.
Online bids are being accepted for this project from qualified and seasoned businesses, such as partnerships, corporations, and government or private registered entities. In order to improve management capacities and guarantee efficient power distribution throughout the North Bihar Power Distribution and South Bihar Power Distribution regions, the chosen integrator will be crucial.
Overview of North Bihar Power Distribution Operations and Services
The NBPDCL supplies reliable electricity to 21 districts in northern Bihar. It manages power distribution in the region. It was founded in 2012 as a government-owned company. This is still dedicated to improving energy access in the region.
| Ownership Structure | Public Sector |
| Sector | Energy Distribution |
| Year Established | November 1, 2012 (Transitioned from BSEB) |
| Corporate Office | Patna, Bihar, India |
| Operational Coverage | 21 Northern Bihar Districts |
| Leadership | Mukul Kumar Gupta, IAS (Chief Executive) |
| Core Services | Power Supply |
| Supervising Authority | Bihar State Government |
| Official Site | nbpdcl.in |
North Bihar Power Distribution- NBPDCL Customer Support Information
You can contact NBPDCL in a number of ways if you need help with electricity-related issues in Bihar. The customer service numbers and contact information are provided below to assist you in promptly resolving your problems.
| Contact Method | Details |
| Toll-Free Helpline | 1912 (Contact number for the Bijli office) |
| Help Line | 0612-2504745 |
| Email Address | nbpdclgmhr@gmail.com |
| Online Complaint | NBPDCL Online Grievance Form |
Understanding NBPDCL Billing Rates
Specific electricity consumption fees are outlined by NBPDCL according to the quantity of units used. The billing rates that apply to the various usage tiers are broken down below.
| Consumed Units | Rates per Unit |
| 1-50 Units | Rs. 6.10 |
| 51-100 Units | Rs. 6.40 |
| Above 100 Units | Rs. 6.70 |
Steps to Access Your Payment Receipt
Simply follow these instructions to download your NBPDCL payment receipt. This procedure guarantees that you can get a printed copy of your transaction for your records as soon as possible.
- Go to the Payment Receipt Page for NBPDCL
- Select ‘Print Receipt’ from the Instant Payment section on the homepage.
- Enter the “Captcha” code along with your “CA Number.”
- The ‘Submit’ button should be clicked.
- To download your payment receipt after it has appeared, choose ‘Save’ and then ‘Print’.
Quick Guide to Paying Your NBPDCL Electricity Bill Online
With NBPDCL, paying your electricity bill online is a simple procedure. To guarantee a seamless transaction and promptly verify your payment status, adhere to these easy procedures.
| Step | Instructions |
| 1 | Visit the official NBPDCL website. |
| 2 | Click on ‘View & Pay Bill’ under the ‘Instant Payment’ option. |
| 3 | Enter your ‘CA Number’ in the search box and click ‘Submit.’ |
| 4 | You will be redirected to the payment page; select ‘View Bill’ to see your bill in PDF format. |
| 5 | Review your Consumer ID, name, and amount to recharge. |
| 6 | Enter your mobile number, the recharge amount, and choose a payment gateway. |
| 7 | Click ‘Confirm Payment’ and verify the details before proceeding. |
| 8 | You will receive a payment status indicating ‘Success.’ |
Conclusion
In Northern Bihar’s 21 districts, the North Bihar Power Distribution Company Limited (NBPDCL) is essential to improving energy accessibility. In addition to ensuring a steady supply of power, NBPDCL’s dedication to operational efficiency through digital transformation expedites customer services. It improves the general customer experience by offering clear billing procedures and practical online payment choices, which makes electricity distribution more effective and user-friendly. Customers can readily contact NBPDCL via any of the several support channels available for any questions or help.
FAQs
Q1. How can I file a complaint with NBPDCL?
Ans. The NBPDCL Toll Free Helpline 1800 3456 198 or 1912 is currently open during business hours. When you call, an executive will take your call and ask you for further details regarding your problem.
Q2. What is the NBPDCL CA number?
Ans. When you apply to the Competition Bureau, you will receive your CA, which is an identity number.
Q3. How can I get my electricity bill from last month?
Ans. Clicking on ‘see bill pay bill’ on the NBPDCL website makes checking simple. Enter your distribution circle number after your consumer number. Get the last six bills by selecting Bill History.
Q4. Can the electricity bill be paid offline?
Ans. Yes, you can pay your power payment offline by dropping off a check in any of the approved drop boxes or by going to the closest NBPDCL office.
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